Review Response Templates For Responding To Positive Reviews
Businesses need to respond to every review, positive and negative, these response templates will help you craft better responses and garner a larger online following.
Positive reviews always bring a smile to our face and while it may not be as important to respond to them, responding to them can actually reap great dividends. While responding to positive reviews, you can promote other products/services to the customer, you can also ask them to suggest your products to others. It's all about asking nicely! Inside you'll find several common review responses to positive reviews, using these right you can appease your happy customers ever further and build your brand online.
Hi [Name],
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.
Hi [name of reviewer],
Thanks for taking the time to shae your prestiged opinion on [company] with other [community members/yelpers]We take pride in giving outstanding service every customers and we're overjoyed to recieve your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance andwe will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.
Thank you for taking the time to leave us such a beautiful review. While [review website] places stars next to our business, you [name of reviewer] are our real star. Most people don't bother to leave reviews about positive experiences unincentivezed, and that's what makes you the star. It's only when we recieve such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Hi [name of reviewer],
Thank You for giving us a shot, and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers.Like you, all our other customers too loved using [product/company name]. We are also bringing out ""feature x and y"" in the upcoming months. Here's hoping that you will remain a loyal customer- a 20% discount has been sent to your email. Do reach out to us for any suggestions or queries. We are available on [phone number] and [email id].